Start the Symantec Endpoint Protection Manager service or Symantec Protection Center.Click Start, click on Run and Type “services.msc” then click OK and start the Symantec Embedded Database Service.Type: dbsrv9 -f "C:\Program Files\Symantec\Symantec Protection Center\db\sem5.db" and press Enter. And for SEP 12 To force the recreation of sem5.log.Type: dbsrv9 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter for SEP 11 and Type: dbsrv11 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter for SEP 12.1 In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv9.exe for SEP 11 and dbsrv11.exe for SEP 12.And for SEP 12 RTM Go to "C:\Program Files\Symantec\Symantec Protection Centre\db\" and rename sem5.log to Click Start, click on Run and Type “CMD” then click OK.
If both services have stayed started, login to the Symantec Endpoint Protection Manager ConsoleĢ) Check if there is a Loopback Address (127.0.0.1) entry in the Windows HOST file assigned to the Localhost entry.Further troubleshooting will be required to determine why the service(s) will not stay started. If either service has stopped, then you will be unable to login to the Symantec Endpoint Protection Manager Console.
Confirm that both services have stayed started.
Find the Symantec Endpoint Protection Manager service, right-click it, and click Start.Find the Symantec Embedded Database service, right-click it, and click Start.SQLNestedException: Cannot create PoolableConnectionFactory (JZ006: Caught IOException: : Connection refused: connect)Īt .BasicDataSource.createDataSource(BasicDataSource.java:1225)Īt .BasicDataSource.getConnection(BasicDataSource.java:880)Īt .invoke(Method.java:597)Ĭaused by: : JZ006: Caught IOException: : Connection refused: connectĪt .ErrorMessage.raiseError(ErrorMessage.java:557)Īt .ErrorMessage.raiseErrorCheckDead(ErrorMessage.java:861)Īt .Tds.handleIOE(Tds.java:3967) 12:05:08.472 SEVERE: Unknown Exception during logging
Is SEPM installed with Embedded Database OR SQL Database?Īfter Looking at the scm-server-0.log, we found as below:Īt .Bootstrap.main(Bootstrap.java:151)